In describing the Learning and Growth Perspective, "Kaplan and Norton emphasize that 'learning' is more than 'training'; it also includes things like mentors and tutors within the organization, as well as that ease of communication among workers that allows them to readily get help on a problem when it is needed. It also includes technological tools; what the Baldrige criteria call 'high performance work systems.'" 
This philosophy is consistent with ROI Learning's holistic approach to training and organization development. By using our ROI Learning Scorecard™ your company will focus on and invest in the right programs to build and nurture a continuous learning organization.
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